Tag: Troubleshoot

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How to fix Lotus Sametime Community Version information in Sametime Server Console

In my previous post, I’ve told you that I’ve experienced with Sametime Meeting Browser Audio Video plugin. Long before that solution, I’ve upgraded all Lotus Sametime components to 8.5.2 IFR1 and because the error still persists, I’ve decided to revert snapshot to 8.5.2 and re-upgrade to 8.5.2 IFR1.

The Lotus Sametime Community Server still using 8.5.2 IFR1 (no re-upgrade). That’s why the information of Lotus Sametime Community version in Lotus Sametime Server Console (SSC) still shown version 8.5.2. See the picture below.

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Can’t display Sametime Meeting Browser Audio Video Plugin

It’s been a year since my last update to this blog 😀 So I think I’ve to write a post again. This is may be the first post in 2013 but perhaps this is important post since I’ve googling around, I found no solution for this problem. Thank’s for IBM to help solve my problem.

Straight to the point. I’ve installed Sametime 8.5.2 into 2 seperated machine. 1 machine has been installed Lotus Sametime Server Console, Sametime Proxy, Sametime Meeting & Sametime Media Server. And the other machine has been installed Lotus Sametime Community Server also using version 8.5.2
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Lotus Notes error: “CWPCA8522E: Application did not get installed…”

Problem :
When you open mailbox client on Lotus Notes Standard Edition 8.5.1 with FP5 installed, randomly will raise an error “CWPCA8522E Application did not get installed”

Cause :
According to https://www-304.ibm.com/support/docview.wss?uid=swg21444533, commonly there are multiple XML files defined in the Composite Application portion of the application referenced in the error message. In my experience when you installed Lotus Notes Standard 8.5.1 Fix Patch 5 randomly caused this error.

Solution:
To fix, delete the following folders under the Data folder:

..\Notes\Data\workspace\.metadata\.plugins\com.ibm.portal.app

..\Notes\Data\workspace\.metadata\.plugins\com.ibm.rcp.portal.app

Restart the Notes client.
Thanks to Stephan Bovet for his post on the 8.5 forum for this solution.
http://www-10.lotus.com/ldd/nd85forum.nsf/dba3ca7e515d55ff85256a0700727b35/b452bc37c471501e852576b9007df222?OpenDocument

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Frustrating to start Lotus Sametime Stmux Service

This Friday is a freaky day because suddenly after I’ve restarted our sametime server, all user can’t log in to sametime.
first things first, I was checked my windows firewall is ok, all open has been open. But when I’ve checked sametime service, i’ve seen stmux.exe (Sametime Community Multiplexor) was failed to running. I’ve already start manually but it failed to start.

Then I was check on sametime.log, I was found these messages :
” I Mux 19/Aug/11, 19:59:56 Listeners and CBR conflict!: Cannot route to port=80, ip=x.x.x.x (http server). exiting!”

That’s why stmux.exe (sametime services) was failed to run…

On the next step, I was go to server document – ports – internet ports – web tab and I was found on TCP/IP number is port 80. I thought may be this port cause stmux service problem, so I was changed these port to 8080 and magically stmux service is now running again.

Then in the next step I can sleep well and having dinner with my family
😀

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Lotus Notes Traveler for Iphone error : “An error occured while contacting server”

Beberapa minggu ini saya dipusingkan masalah Lotus Notes Traveler yang mengalami error pada handheld iphone & ipad.
Errornya adalah ketika ingin mensetup Lotus Notes Traveler pada Iphone & Ipad muncul messages seperti di bawah ini : “an error occured while contacting server”

Tetapi anehnya pushmail pada handheld Nokia tidak menemui masalah hanya pada handheld iphone & ipad saja.

Setelah dicoba berkali-kali mensetup dengan berbagai cara dimulai dari non aktifkan SSL, manual setup, dll akhirnya saya menyerah dan mencoba untuk mereinstall lagi Lotus Domino Pushmailnya tetapi kali ini dengan masuk dalam 1 DNN (Domino Name Network) karena sebelumnya Lotus Domino servernya disetup dengan beda DNN.

Benar saja, setelah clientnya disetup lagi, Lotus Notes Travelernya langsung online dan tidak ditemui seperti error di atas. Pushmail untuk Nokia & Windows Mobile pun juga tetap lancar.

So my advice, jika anda berencana ingin membangun server Lotus Notes Traveler demi menghindari error seperti di atas, sebaiknya dimasukkan ke dalam satu DNN.

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Insufficient Memory – Group Cache Pool is full

Symptoms :
When user try to login using Lotus Notes shown error : “Insufficient Memory – Group Cache Pool is full”. Even though you re-certify user cert id and try to delete this user and re-create again. The error still shown when login to Lotus Domino using Lotus Notes.

Cause :
This is because your Lotus Domino group has reach over maximum 5000 groups

Solution :
Please delete unused Lotus Domino group

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Registry Editor has been disabled by administrator

“Registry Editor has been disabled by administrator”, Saya yakin 90% user yang mengalami kejadian ini terkena virus bukan karena ulah administrator.

Nah untuk membetulkannya, ternyata caranya sangat mudah :

  1. Dari command prompt.
  2. Ketik perintah sebagai berikut “C:\reg delete HKCU\Software\Microsoft\Windows\Currentversion\policies\system /v DisableRegistryTools”.
  3. Jawab “Yes” (hati-hati sedikit saja anda melakukan kesalahan, sistem anda menjadi taruhannya dan dapat berakibat fatal).
  4. Pasti sekarang Registry Editor sudah bisa dibuka kembali.